Welcome to the Daisychain preschool.

Mission Statement

We will provide high quality childcare and education for children from Fetcham, Leatherhead and the surrounding areas. This will be in a safe, secure environment, offering activities to ensure fun and stimulation to promote children’s wellbeing and meet their individual needs.

Opening hours

The Pre School is available 38 weeks of the school year.  Sessions start 9.30 a.m. and finish at 3.30 p.m. These may be accessed flexibly by parents with a minimum attendance of two full or two half days per week. We have found this pattern of attendance ensures that children settle quickly and enhances their personal, social and emotional development.

Price structure – The price structure is as follows

Free places for those children claiming FEET or FEE

Additional sessions to be charged at £21 per half day session and £42 per full day session for two year olds and £18 per half day session and £36 per full day session  for three & four year olds.

No discount for siblings.

No refund for sessions not attended due to holiday or illness.

A terms notice is required to cancel a place

Prices are subject to annual review.

Emergency Contact Details.

The Fetcham Kids Club has an emergency mobile number if you are unavoidably detained due to an emergency

Mobile 07925518286

Email: fkcdaisychainpreschool@hotmail.com

Schedule of Named Representatives

Policies index:

  • Admissions Policy
  • Behaviour Management Policy
  • Complaints Policy
  • Confidentiality Policy
  • Emergency Evacuation Procedure
  • Nappy Changing & Intimate Care Policy 
  • Health & Safety Policy
  • Inclusion & SEND policy
  • Key Person Policy 
  • Late Collection or Uncollected Child Policy
  • Lost or missing Child policy
  • Mobile Phone Policy
  • Safeguarding and Child Protection Policy
  • Staffing and Employment Policy
  • Working with Parents Policy
  • Visitors Policy


It is our intention to make our preschool genuinely accessible to children and families from all sections of the community.  In order to accomplish this:

  • We place notices advertising the prechool in public places where all sections of the community are likely to see them, also in the newsletter of the Infants and junior schools.
  • We make our equal opportunities policy known.
  • We are flexible about attendance patterns so as to accommodate the needs of individual children and families.
  • We describe the group and its practices in terms which make it clear that we welcome parents and carers and people from all cultural, ethnic, religious and social groups, with and without disabilities.

Age of Admission

Children are admitted aged 2 to 5 years, depending on availability.


Priority for a place will be given in the following order:

  • Met the deadline set by Daisychain preschool
  • Existing users
  • Sibling of those who already attend.
  • Other users on a first come, first served basis.

Forms will be dated and timed when returned; Spaces are limited and will be subject to child/adult ratios.

Equal Opportunities

The preschool is committed to providing equality of opportunity for all children and families. We believe that no child, individual or family should be excluded from the pre-school’s activities on the grounds of age, gender, sexuality, class, family status, means, disability, colour, ethnic origin, culture, religion or belief.  We aim to ensure that all who wish to work in or volunteer to help at the pre-school have an equal chance to do so.

Within the pre-school we have key staff members to staff responsible for co-ordinating equal opportunities, please refer to our schedule of named representatives.


The pre-school will appoint the best person for each job and will treat fairly all applicants for jobs.

No applicant will be rejected on the grounds previously stated.  Commitment to the group’s opportunities policy will form part of the job description for all workers.  Staff, volunteers, parents and carers will have access to training, resources and advice provided by Surrey Early Years and other training opportunities.

At Play (the curriculum)

All children will be respected and their individuality and potential recognized, valued and nurtured.  Activities and the use of play equipment offer children the opportunity to develop in an environment free from prejudice and discrimination.  Opportunities will be given to children to explore, acknowledge and value similarities and difference between themselves and others.


These will be chosen to give children a balanced view of the world and an appreciation of the rich diversity of our multi-racial society.  Materials will be selected to help children develop their self-respect and to respect other people by avoiding stereotypes and derogatory pictures or messages about any group of people.

Special Needs

The pre-school recognizes the potentially wide range of special needs of children and families in its local community and will consider its contribution to meeting their needs.

Discrimination, behavior/remarks

These are unacceptable in the pre-school.  The response will aim to be sensitive to the feeling of the victim(s) and to help those responsible to understand and overcome their prejudices.

Working in partnership with parents and carers.

Parents are the first educators of their young children.  Daisychain preschool aim is to support their essential work.

In order to do this we

  • Ensure that all parents have opportunities to contribute their own skills, knowledge and interests to the activities of the group.
  • Welcome the contributions of parents, whatever form these may take.
  • Make all new parents aware of the group’s systems and policies.  These are to be found on the notice board or policy folder.
  • Ensure that all parents are fully informed about, conferences, workshops and training, where appropriate, by displaying relevant information on the notice board or in a newsletter.
  • Provide opportunities for parents and carers to learn about the curriculum and available activities.
  • Involve parents in the records kept on their child, either formally or informally.

Settling in.

We want children to feel safe and happy in the group in the absence of their parents and carers, to recognise other adults as a source of authority, support and friendship.

Children find it difficulty to play and learn successfully if they are anxious and unhappy.  Our settling procedures aim to help children feel comfortable in the setting

In order to accomplish this we encourage parents and carers to visit the group with their children before starting, so that the children can meet and familiarise themselves with the staff.

Children are encouraged to talk about things that interests them, likes and dislikes and complete an ‘All about me form’, so that where possible activities can be provided that will be appropriate and interesting to all children.

Staffing and Employment.

It is our policy to comply fully with the ‘Early Years and General childcare register’ with regard to suitable persons and relevant levels of qualification to work with and to provide high standards of care for all children.

During each session at least half of the staff team are qualified to level 3 NVQ and above and at least one member of staff holds a current first aid and food hygiene certificate.

We work towards an equal opportunities policy, seeking to offer job opportunities to both men and women, with and without disabilities, from all religious, social, ethnic and cultural groups.

We are committed to recruiting, appointing and employing staff in accordance with all relevant legislation.

Regular staff meetings provide opportunities for staff to undertake curriculum planning and to discuss the progress and any difficulties.

Training is available to all staff through Surrey Early Years and Childcare and Early Years Alliance

All staff are encouraged to attend up to 3 initial short courses and updates.  These are Health and Safety, Safeguarding and First Aid and Food Hygiene

We support the work of our staff through appraisals, with regular communication between staff both informally and formally through team meetings.


Candidates for a post within the group are informed of the need to carry out checks before posts can be offers.  We abide by Ofsted requirements in respect of references and enhanced DBS (formerly CRB) checks for staff.

All staff to follow induction policy, there is a separate complaint or grievance policy and disciplinary procedure.


The group’s work with children and families will sometimes bring us into contact with confidential information.

To ensure that all those using and working in the group can do so with confidence, we respect confidentiality in the following ways:

  • Parents will have ready access to files and records of their own children but will not have access to information about any other child.
  • Staff will not discuss individual children, other than for the purpose of curriculum planning and group management, with people other than their parents and careers.  All discussion will be held in an area where the conversation can be private.
  • Any anxieties/evidence relating to a child’s personal safety will be kept in a confidential file and will not be shared within the group except on a need to know basis.
  • Information given by parents and careers to the setting will not be passed on to other adults without permission.
  • Issues to do with the employment of staff whether paid or unpaid will remain confidential to the people directly involved with making personnel decisions.

All the undertakings above are subject to the paramount commitment of the setting which is to the safety and well-being of the child.  Please see also our policy on safeguarding.

Behaviour Management.

From time to time children may display unacceptable behaviour. This is a normal part of a child’s development.  With careful guidance behaviour can be modified so that the child can realise his/her potential within the group.

Within the group the manager is responsible for co-ordinating behaviour issues; please refer to our schedule of named representatives for details.

Within the group we aim to encourage socially acceptable behaviour by praise and example – i.e. treating children as we would wish to be treated.

We aim to encourage the development of the child’s sense of right and wrong.  By having adequate supervision and a variety of activities appropriate to the age and stage of development of the children we aim to foster positive behaviour.

Unacceptable behaviour will be discussed with the child at the time, in language that the child will understand.  Adults will not shout or raise their voices in a threatening way.

If distraction and diversion is not successful the child will be asked to leave that activity for a short time and an alternative activity will be offered to the child.  Time out with an adult to reassure the child often helps and will be available.

A consistent method of dealing with the individual needs of each child will be arrived at through discussion will parents, careers and staff.


  • If a child bullies, for example, persistently uses physical or verbal abuse, we will intervene to prevent harm to another child/children.
  • We will explain to the child doing the bullying why his/her behaviour is inappropriate and give reassurance to the child/children who have been bullied.
  • We will encourage the child who has done the bullying to apologise for his/her actions and make sure praise is given when they display acceptable behaviour.
  • We do not label children who bully.
  • When an incident happens we discuss what has happened with their parents or career and work out with them a plan for handling the child’s behaviour in the future, full details will be recorded.
  • Please see schedule for named representatives for managing behaviour.

Special Educational Needs (SEND)

Children with Special Educational Needs like all other children are admitted to the pre-school after consultation between parents/carers and staff.  Once the staff are aware of each individual child’s needs, arrangements can be made to ensure continuity of care.

We welcome children with Special Educational needs requiring 1:1 support to access the preschool with a maximum of 1 children at the preschool each day requiring 1:1 support. Please note however that the 1:1 support is subject to separate funding from county being approved and a suitable member of staff being available to meet the child’s needs.  If you need further information about 1:1 support please contact us.

Staff Development and with parents

All staff are encouraged to attend SEND training arranged by Surrey Early Years.  Please see schedule of Named Representatives for SENDCO

Close liaison with the parents/carers of SEND children is most important to us.  We hope to foster this by:

  • Providing regular verbal updates on the child’s progress and the steps being taken.
  • Ensure that all staff are aware of the individual child’s needs.
  • Offer support and strategies where appropriate.
  • Actively encourage children with one to one support to join the group.

Children with special educational needs will be included in all activities, planning will be guided by the children within the group, for example, ensuring table top activities are in easy reach for children using wheel chairs or walking frames.  Staff are competent in working with children with SEND and will ensure that they are able to take part in activities alongside their peers.  Staff will ensure all children are encouraged to grow in confidence and become independent young people.

Complaints Policy

At Daisychain preschool we aim to work in partnership with parents to deliver a high quality

childcare service for everyone. If for any reason we fall short of this goal, we would like to be

informed in order to amend our practices for the future. Our complaints policy is displayed on

the premises at all times. Records of all complaints are kept for at least three years. A summary

of complaints is available for parents on request.

The manager is usually responsible for dealing with complaints. If the complaint is about the

manager, the registered person or other senior member of staff will investigate the matter. Any

complaints received about staff members will be recorded on an Incident log and a Complaints

log will be completed. Any complaints made will be dealt with in the following manner:

Stage one

Complaints about aspects of Club activity:

The manager will discuss the matter informally with the parent or carer concerned and aim to reach a satisfactory resolution.

Complaints about an individual staff member:

If appropriate the parent will be encouraged to discuss the matter with staff concerned.

If the parent feels that this is not appropriate, the matter will be discussed with the manager, who will then discuss the complaint with the staff member and try to reach a satisfactory resolution.

Stage two

If it is impossible to reach a satisfactory resolution to the complaint through informal discussion, the parent or carer should put their complaint in writing to the manager. The manager will:

Acknowledge receipt of the letter within 7 days.

Investigate the matter and notify the complainant of the outcome within 28 days.

Send a full response in writing, to all relevant parties, including details of any recommended

changes to be made to the pre-school’s practices or policies as a result of the complaint.

Meet relevant parties to discuss the pre-school’s response to the complaint, either together or on an individual basis.

If child protection issues are raised, the manager will refer the situation to the pre-school’s Child

Protection Officer, who will then contact the Local Authority Designated Officer (LADO) and follow the procedures of the Safeguarding Children Policy. If a criminal act may have been committed, the manager will contact the police.

Making a complaint to Ofsted

Any parent or carer can submit a complaint to Ofsted about Daisychain Pre school at any time.

Ofsted will consider and investigate all complaints. Ofsted’s address is: Ofsted, Piccadilly Gate,

Store Street, Manchester M1 2WD

Telephone: 0300 123 1231 (general enquiries)

0300 123 4666 (complaints)

Late or Un-notified collection procedure and policy

If you are unable to collect your child/children at the agreed time, we ask that you contact a member of staff on the contact numbers provided as soon as possible so that alternative arrangements can be made. We will ask for the full name of the person collecting, will be asked for a password which will only be used on this occasion. We reserve the right to make a charge for late collection dependant on circumstances.

In the case that another person will be collecting your child/children please inform us as soon as possible

We will only release a child from our care if we are fully satisfied that the child is happy to go with the person, we have the parent/guardian consent and that they have shown appropriate identification.

If a child has not been collected and no message has been received regarding the collection of the child we will try all contact numbers given for a period of up to 30 minutes.

As a last resort we are required to inform social services.

In the case that another person will be collecting your child/children please inform us as soon as possible.  We will only release a child from our care if we are fully satisfied that the child is happy to go with the person, we have the parent/guardian consent and that they have shown appropriate identification.

Health and safety.

We believe that ensuring good health and safety for all children and adults is of paramount importance.  We aim to minimise hazards and risks to make it a safe and healthy environment for children, parents/carers, staff and volunteers.

Within the group we have a member of staff responsible for co-ordinating health and safety policy and practice, please refer to our schedule of named representatives for details.

Risk assessment.

Our risk assessment process included checking for hazards and risks inside and outside and in our activities and procedures. Our assessment covers adults and children.  As a consequence of these assessments we decide which areas need attention, develop an action plan, which specifies required changes. Safety checks on the premises, both outside and inside are made every day before the children arrive.  A full risk assessment is carried our twice each year by the Health and Safety representative.

Insurance Cover

We have public liability insurance and employer’s liability insurance.  The certificates are displayed on the notice board.

Children’s Safety

Only persons who have been checked for criminal records of an enhanced DBS (formerly CRB) disclosure and who are registered with Ofsted as child carers have unsupervised access to the children, including helping with toileting and intimate care.

All children are supervised by adults at all times.

Fire Safety

The premises have been checked and passed by the Fire Safety Officer.  In the event of a fire or emergency where the building must be evacuated each member of staff has an allocated role.  See Emergency Procedure.

Good Hygiene and personal care

Good hygiene will be encouraged ensuring that children wash their hands before meals and after toilet.  We ensure that the environment is clean and tidy and that staff are aware of good health and safety practices.  Only members of staff holding a DBS will assist with intimate care for the children such as nappy changing or changing or soiled clothes, gloves will be worn at all times to avoid cross contamination.  The children’s privacy and dignity will be maintained at all times and the incident will be recorded in the book for the parents to sign.

First aid

At any one time at least one member of staff holds a current first aid certificate. A correctly stocked first aid box at all times. Our Accident forms are kept safe and accessible for the recording of accidents and incidents, completion of this is the responsibility of the person dealing with the accident/incident but the manager must be made aware, parents will be asked to sign the Form and this is to be counter signed by a manager.

Prescribed Medication.

All medication brought in to the pre-school must be clearly labelled with the child’s name, dosage and any instructions.  Parents will be required to fill in a permission form before any medication can be given.


Our policy for the exclusion of ill or infectious children is discussed with parents, together with Notifiable diseases (which will be reported).

Parents are asked to follow the incubation periods.

Non smoking.

The pre-school has a strict non smoking , drugs, vaping or Alcohol rule on the premises or in the surrounding area’s for both staff and parents.

Emergency closure.

In the event of an emergency where the pre-school has to close due to health and safety reasons parents will be contacted by text and email from the details provided on the child record form.

As the payment of our staff and other expenses are generally unaffected by such closures, any fees paid for these days will be non-refundable unless there are extenuating circumstances and any refunds will be given at the managers digression.

Payment and Administrative Procedures.

Payment for the preschool must be made half termly in advance of the sessions being attended.

Fees can be paid using any of the following methods detailed below but must be half termly by the last Friday of previous term or places will not be held. We are happy to accept payments half-termly or termly if you prefer.  Any ad hoc or additional sessions must be paid for by the day of attendance.

  • BACS payments stating the child’s name. Please ask for details……………
  • Via an employer’s voucher scheme – Please ask for details………..

Please note that parents using voucher payments must ensure that vouchers are sent ahead of sessions and not in arrears.

Sessions offered that are funded by FEET or FEE are completely free. Parents will be asked to complete and sign forms to confirm the days/hours being claimed.

We reserve the right to cancel places when debts are accrued.  Written notice will be issued to parents and from the date quoted the Daisychain Pre-school will no longer be responsible for the childcare.  If debts are not cleared promptly then the places will be offered to any parent on the waiting list.  Upon clearance of the debt the childcare can restart subject to further available spaces.  Continued occurrences of non-payment by an individual may result in the service being withdrawn from them completely.

Extra sessions can be booked during the half term and will be allocated depending on availability, However, a term’s written notice is required to reduce sessions, and to cancel any sessions.

Mobile Phones.

The use of mobile phones in the preschool is restricted to only the Daisychain preschool phones. 


Staff are not permitted to use their mobile phones on the premises these are to be Signed in to a locked box on arrival and signed out when their shift is over.

If an emergency call is necessary to be taken or made, then this can only be authorized by one of the manager on duty at the time.


We request that parents do not use their phones whilst on the preschool premises as the taking of photos is strictly forbidden.

Lost or Missing Child Policy

In the event of a child becoming lost or missing the following procedure will be implemented.

  • Staff to search for child immediately whilst ensuring that remaining children are kept calm and safe.
  • If the child is found the member of staff should notify the other staff members, check the child for injury and return child to setting.  A risk assessment should be carried out as soon as possible and parents notified.
  • If child is not found immediately then 999 should be called giving details of:


The next of kin of the child

Detailed description of the child

The circumstances in which they were lost

Who is searching for the child

  • Carry on searching for the child (unless advised not to by police) whilst being mindful of the other children’s welfare
  • Contact the child’s parents using all contact details provided.
  • Document the circumstances if possible whilst it is happening including advice given by the police.
  • Ofsted need to be advised of the incident and its outcome in writing.
  • A risk assessment should be carried out to put in place measures to prevent the incident happening again.

Nappy Changing and Intimate Care Policy

Nappy Changing

At Daisychain Preschool we understand that all children develop at different rates and some will attend the setting in nappies.

We have a designated changing area in the staff toilet where children may be changed in private.

We ask that parents provide a named bag containing nappies, wipes, cream, nappy sacks and a change of clothes for us to use along with any other information that they feel we may find useful.

Where possible a child will be changed by their keyperson, if this is not possible they will be changed by a DBS checked member of staff.


  • Wash your hands
  • Put on apron & gloves
  • Place child on changing mat
  • Remove clothing to access nappy and remove nappy placing it in nappy sack.
  • Child should then be cleaned front to back and soiled wipes placed in nappy sack
  • If child’s clothes are soiled these should be removed and sealed in a plastic bag to return to parents, they should not be rinsed by hand.
  • The nappy sack should be sealed and placed in peddle operated bin
  • The child should be placed in a clean nappy and dressed.
  • Remove apron and gloves and wash hands
  • Return child to room and then return and clean changing mat using antibacterial spray and paper wipes
  • Document proceeding

    Intimate Care

In addition to changing nappies there may be times when staff have to provide intimate care to the children in our setting.  This may be due to toilet training, toilet accidents, accidents or due to medical or SEND requirements.

We aim to treat a child with dignity and respect during intimate care procedures and will encourage a child to be as involved as appropriate in their own care. Children are encouraged to express choice and have a positive image of their bodies.

Children where possible will assisted by their keyperson and if this is not possible by a DBS checked member of staff.


  • Hands should be washed
  • A fresh apron and gloves must be worn
  • Soiled clothing should be removed and placed in a sealed plastic bag to be returned to parents
  • Children should be encouraged to use the toilet/potty independently if able
  • Place child in clean clothes and support child to wash hands
  • Remove gloves and aprons and place in peddle operated bin and wash hands
  • Changing area to be left clean using antibacterial spray and paper towels.
  • Document proceedings

Key Person Policy

The safeguarding and welfare requirements section of the Revised Statutory Framework for the Early Years Foundation Stage (EYFS) 2014 paragraph 3.27 states that

“Each child must be assigned a key person. Their role is to help ensure that every child’s care is tailored to meet their individual needs (in accordance with paragraph 1.11 quoted above), to help the child become familiar with the setting, offer a settled relationship for the child and build a relationship with their parents. “

A key person should meet the needs of each child in their care and respond sensitively to their feelings, ideas and behaviour, talking to parents to make sure that the child is being cared for appropriately for each family.

At Daisychain Preschool each child is allocated a keyperson before they start at the setting and advised of their and introduced to them during their settling in visit.

Your child’s keyperson will be responsible for observing and supporting your child while they are at the setting and updating their developmental records.  These will be shared with the parents on a regular basis.

Where possible your child’s keyperson will be responsible for your child’s intimate care and nappy changing needs where required.

Safeguarding Children and child protection policy


Daisychain Preschool is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation.

The Preschool will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur. The Preschool’s child protection procedures comply with all relevant legislation and with guidance issued by the Local Safeguarding Children Board (LSCB).

The Preschool’s designated safeguarding lead (DSL) coordinates child protection issues and liaises with external agencies (eg Social Care, the LSCB and Ofsted).

Child abuse and neglect

Child abuse is any form of physical, emotional or sexual mistreatment or lack of care that leads to injury or harm. An individual may abuse or neglect a child directly, or by failing to protect them from harm. Some forms of child abuse and neglect are listed below.

  • Emotional abuse is the persistent emotional maltreatment of a child so as to cause severe and persistent adverse effects on the child’s emotional development. It may involve making the child feel that they are worthless, unloved, or inadequate. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.
  • Physical abuse can involve hitting, shaking, throwing, poisoning, burning, drowning, suffocating or otherwise causing physical harm to a child. Physical harm may be also caused when a parent or carer feigns the symptoms of, or deliberately causes, ill health to a child.
  • Sexual abuse involves forcing or enticing a child to take part in sexual activities, whether or not the child is aware of what is happening. This can involve physical contact, or non-contact activities such as showing children sexual activities or encouraging them to behave in sexually inappropriate ways.
  • Neglect is the persistent failure to meet a child’s basic physical and emotional needs. It can involve a failure to provide adequate food, clothing and shelter, to protect a child from physical and emotional harm, to ensure adequate supervision or to allow access to medical treatment.

Signs of child abuse and neglect

Signs of possible abuse and neglect may include:

  • significant changes in a child’s behaviour
  • deterioration in a child’s general well-being
  • unexplained bruising or marks
  • comments made by a child which give cause for concern
  • inappropriate behaviour displayed by a member of staff, or any other person. For example, inappropriate sexual comments, excessive one-to-one attention beyond the requirements of their role, or inappropriate sharing of images.







If abuse is suspected or disclosed

When a child makes a disclosure to a member of staff, that member of staff will:

  • reassure the child that they were not to blame and were right to speak out
  • listen to the child but not question them
  • give reassurance that the staff member will take action
  • record the incident as soon as possible (see Logging an incident below).

If a member of staff witnesses or suspects abuse, they will record the incident straightaway. If a third party expresses concern that a child is being abused, we will encourage them to contact Social Care directly. If they will not do so, we will explain that the Preschool is obliged to and the incident will be logged accordingly.

Extremism and radicalisation

All childcare settings have a legal duty to protect children from the risk of radicalisation and being drawn into extremism. There are many reasons why a child might be vulnerable to radicalisation, including:

  • feeling alienated or alone
  • seeking a sense of identity or individuality
  • suffering from mental health issues such as depression
  • desire for adventure or wanting to be part of a larger cause
  • associating with others who hold extremist beliefs

Signs of radicalisation

Signs that a child might be at risk of radicalisation include:

  • changes in behaviour, for example becoming withdrawn or aggressive
  • claiming that terrorist attacks and violence are justified
  • viewing violent extremist material online
  • possessing or sharing violent extremist material

If a member of staff suspects that a child is at risk of becoming radicalised, they will record any relevant information or observations on a Logging a concern form, and refer the matter to the CPO.

Fetcham Kids Preschool uses everyday practises and activities to promote The Fundamental British Values of democracy, rule of law, individual liberty mutual respect and tolerance for those with different faiths and beliefs.

Factors of concern

. parent and or child misusing alcohol or drugs

. Domestic abuse within the household

. parents with learning difficulties and/ or mental health problems who reject professional support

. Babies

. children with disabilities

. young carers

. teenage pregnancy can parenthood

. pregnancy/ unborn child

. highly mobile families and families without recourse to public funds

. bulling including online bulling and prejudice based bulling

. racism, disability and homophobic and transphobic abuse

. gender based violence

. violence against women and girls

. teenage relationship abuse

. peer on peer abuse

. self harming behaviours and suicidal ideation

. child exportation and grooming including online

. impacrt of new technologies sexting and accessing pornographic materials

. child trafficking and modern day slavery

. female genital mutualisation

. breast ironing

. Honour based violence

. forced marriage

. prevent/ radicalisation terrorism and or extremist behaviour

. faith abuse

. fabricated or induced illness

. poor parenting particularly in relation to babies and young children

. child criminal exploitation and county lines.

. specific local area issues ie gang activity

. Homelessness

Logging an incident

All information about the suspected abuse or disclosure, or concern about radicalisation, will be recorded on the Logging a concern form as soon as possible after the event. The record should include:

  • date of the disclosure, or the incident, or the observation causing concern
  • date and time at which the record was made
  • name and date of birth of the child involved
  • a factual report of what happened. If recording a disclosure, you must use the child’s own words
  • name, signature and job title of the person making the record.

The record will be given to the Preschool’s DSL who will decide on the appropriate course of action.

For concerns about child abuse, the DSL will contact Social Care. The DSL will follow up all referrals to Social Care in writing within 48 hours. If a member of staff thinks that the incident has not been dealt with properly, they may contact Social Care directly.

For minor concerns regarding radicalisation, the DSL will contact the Local Safeguarding Children Board (LSCB). For more serious concerns the DSL will contact the Police on the non-emergency number (101), or the anti-terrorist hotline on 0800 789 321. For urgent concerns the DSL will contact the Police using 999.






Allegations against staff

If anyone makes an allegation of child abuse against a member of staff:

  • The allegation will be recorded on an Incident record Any witnesses to the incident should sign and date the entry to confirm it.
  • The allegation must be reported to the Local Authority Designated Officer (LADO) and to Ofsted. The LADO will advise if other agencies (eg police) should be informed, and the Preschool will act upon their advice. Any telephone reports to the LADO will be followed up in writing within 48 hours.
  • Following advice from the LADO, it may be necessary to suspend the member of staff pending full investigation of the allegation.
  • If appropriate the Preschool will make a referral to the Disclosure and Barring Service.

Promoting awareness among staff

The Preschool promotes awareness of child abuse and the risk of radicalisation through its staff training. The Preschool ensures that:

  • the designated DSL has relevant experience and receives appropriate training in safeguarding and the Prevent Duty, and is aware of the Channel Programme and how to access it
  • safe recruitment practices are followed for all new staff
  • all staff have a copy of this Safeguarding Children policy, understand its contents and are vigilant to signs of abuse, neglect or radicalisation
  • all staff are aware of their statutory duties with regard to the disclosure or discovery of child abuse, and concerns about radicalisation
  • all staff receive basic safeguarding training
  • all staff receive basic training in the Prevent Duty
  • the Preschool’s procedures are in line with the guidance in ‘Working Together to Safeguard Children (2015)’ and staff are familiar with the guidance in ‘What To Do If You’re Worried A Child Is Being Abused (2015)’.

Use of mobile phones and cameras

Photographs will only be taken of children with their parents’ permission. Only the preschool camera will be used to take photographs of children at the Preschool, except with the express permission of the manager. Neither staff nor children may use their mobile phones to take photographs at the Preschool.









Contact numbers

Surrey Children’s SPA 0300 470 9100

. Option 1 request for services

. Option 2 consultation line

. Option 3 children who are open to team

. Option 4 CP/LAC review

. Option 5 LADO

Police: 101 (non-emergency) or 999 (emergency)

Anti-terrorist hotline: 0800 789 321

NSPCC: 0808 800 500

Ofsted: 0300 123 1231





Emergency Evacuation procedure


Daisychain Preschool is committed to the safety of all children and staff at all times. 

The following procedure is practised to ensure all children and staff are familiar with its implementation.  This is then recorded in the daily diary.

  • Alarm is raised either by school handbell being rung.
  • Children and staff to move safely and quickly to nearest emergency exit.
  • Managers to collect the registers.
  • Children and staff to gather quietly at meeting point in the carpark.
  • Register to be called.
  • Missing child procedure to be implemented if necessary.
  • Manager to dial 999.
  • Record of incident to be recorded.

Visitors Policy


Daisychain Preschool is committed to providing a safe and secure environment for the children in

our care. When we have visitors to our preschool we need to ensure that this will not have a

detrimental effect on the children and that the person in question has a valid reason for visiting

the pre-school. Accordingly, when a visitor arrives at the pre-school we will follow the procedure set out


  • All visitors to the preschool must sign the Daily diary.
  • The identity of the visitor will be checked and this will be recorded on the Daily diary.
  • If staff require further reassurance of the identity of the visitor, they will phone the employing organisation of the visitor, eg Ofsted, Local Authority, Environmental Health Department, etc, for further confirmation. If this is not possible, staff will seek the advice of the preschool Manager.
  • The reason for visit will be recorded.
  • Visitors will never be left alone or unsupervised with the children.
  • If a visitor has no reason to be on the pre-school’s premises staff will escort them from the premises.
  • If the visitor refuses to leave, staff will call the police. In such an event an Incident Record will be completed and the manager will be immediately notified.
  • When a visitor leaves the premises, we will record the time of departure on the Daily diary.